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  • helicopter-patient-services-support-team
  1. What we do
  2. Meet the team
  3. Helicopter & Patient Services Support

Helicopter & Patient Services Support Team

Robert Johnstone

Safety Manager

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Telephone: 01392 466666

Email: Contact through our Trading Company Limited page

Rob Johnstone joins Devon Air Ambulance as Air Safety Manager after a long career as aircrew in the Royal Air Force, the last 4 years of which were spent assuring the safety of all Defence Flying Training.  Rob is married to Ellie and lives in Mid-Devon where he enjoys cooking, cycling and coaching rugby at Crediton RFC.

Rob Johnstone Air Safety Manager

Published: 17th January, 2018

Updated: 25th November, 2022

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Dawn Chandler

Executive Assistant to Flight Operations Director

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Telephone: 01392466666

Email: Contact through our Trading Company Limited page

Published: 17th January, 2018

Updated: 17th February, 2022

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Toby Russell

Projects Manager

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Telephone: 01392466666

Email: Contact through our Trading Company Limited page

Published: 17th January, 2018

Updated: 14th September, 2022

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Catherine Moss-Crump

Patient Services Manager & Executive Assistant to the Operations Director

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Catherine Moss-Crump provides an extensive Executive Assistant service the Operations Director and the Trading Company Board of Directors at Devon Air Ambulance, where she has been since 2015.

She primarily assists the Operations Director achieve their strategic and operational objectives but also works closely with the Hems Delivery Manager. Catherine also manages the Patient Services Administrator and supports the Clinical Manager, Operational Manager and around 30 clinicians.

She has over 15 years of administrative experience with expertise in scheduling, cloud-based management systems and time management applications. Catherine also plays an active role in strategic projects, the maintenance of medical equipment as well as organising company events such as the Christmas party and our annual company away day.

Catherine graduated from University with a Batchelors Degree in Biological Sciences, which has enabled her to bring an invaluable level of knowledge and understanding to the support she provides to the patient services function at Devon Air Ambulance.

In addition to her duties as an Executive Assistant, Catherine is heavily involved with the school PTFA, undertaking community fundraising events to help her local school. She lives in Devon, where she can be found enjoying the countryside with her family or sipping the odd glass of gin.

Telephone: 01392466666

Email: Contact through our Trading Company Limited page

Published: 17th January, 2018

Updated: 13th October, 2022

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Michael Snowden

Head of Continuing Airworthiness & Operability

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Telephone: 01392 466666

Email: Contact through our Trading Company Limited page

Michael Snowden

Published: 16th January, 2018

Updated: 8th July, 2022

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Jon Thompson

Patient Services Logistics Officer

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Telephone: 01392 466666

Email: Contact through our Trading Company Limited page

Jon Thompson

Published: 16th January, 2018

Updated: 25th November, 2022

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Suzanne Pearman

Patient Services Administrator

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Telephone: 01392466666

Email: [email protected]

Published: 16th January, 2018

Updated: 2nd February, 2022

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Emily Davies

Patient Services Administrator

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Telephone: 01392466666

Email: [email protected]

Published: 16th January, 2018

Updated: 2nd February, 2022

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Belinda Tibbetts

Quality Improvement & Research Officer

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Telephone: 01392 466666

Email: Contact through our Trading Company Limited page

Published: 16th January, 2018

Updated: 22nd June, 2022

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Hannah Tribilcock

Quality Improvement & Business Intelligence Manager

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Telephone: 01392 466666

Email: Contact through our Trading Company Limited page

Published: 16th January, 2018

Updated: 20th January, 2022

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Christmas appeal Community training CPR & Defibrillator training Critical Care Kit Devon Air Ambulance Devon Air Ambulance Crew emergency kit local CPR training paramedics
Ways to help

Ways to help

There are all sorts of ways to help support your local Air Ambulance Charity. Read more

Published: 3rd April, 2019

Updated: 22nd June, 2021

Author: Naomi Palmer

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Contact us

Devon Air Ambulance
5 Sandpiper Court
Harrington Lane
Exeter
EX4 8NS

[email protected] +44 (0)1392 466 666

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Devon Air Ambulance Trust is a charity registered in England and Wales (1077998) | Company No. 3855746

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