Our Vision

To end preventable death, disability or suffering from critical illness or injury.

Our Mission

Transforming time-critical care through prevention, treatment and recovery.

Our Values

Our values guide how we relate to each other, and inform the work we do and how we do it.

We take the initiative

Reflect: We make time to review our work to identify opportunities, risks, and process improvements.

Clarify: We ask supportive and enquiring questions to gain clarity and use research data to guide our decisions.

Act: We are agile, responsive, and considerate of others as we act on behalf of the team with the confidence to succeed.

We lead the way

Evolve: We set ambitious goals to grow, develop, modernize, and excel.

Contribute: We participate in creative problem solving to spark innovation and produce results.

Adapt: We recognise our strengths and challenges and welcome feedback to increase awareness, flexibility, and resilience.

We achieve our best together

Respect: We listen and ask questions to help champion and respectfully challenge ideas, opinions, and behaviours.

Engage: We connect with and include others to build trust, understanding and clear communication.

Compassion: We care about people and their progress and believe everyone has something unique to contribute.

A video about our Values will follow - visit again soon!

Read more about how we aim to deliver our vision, support our missions and demonstrate our values in our Strategic Plan. 

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Proud of our independence

Devon Air Ambulance Trust is a registered charity. Our ambition is to:

To be at the leading edge of outstanding delivery, development & transformation of critical care.

The Charity is wholly independent, which means that through the Devon Air Ambulance Trading Company (DAATC) we have our own Air Operating Certificate (AOC). Effectively the service and Charity are able to make more operational decisions without the need for a third party, therefore we can liaise directly with the Civil Aviation Authority (CAA).

Your Air Ambulances

Devon’s two Air Ambulances are state-of-the-art Airbus Helicopters. They are both owned by the Charity, which has many advantages over leasing. In fact, we have realised savings of over £12,000 per month per aircraft since we bought them.

Our wholly owned subsidiary trading company holds the Air Operator's Certificate making the service truly independent, with full control over all operational and developmental improvements.

We work closely with the South Western Ambulance Service NHS Foundation Trust (SWASFT) which deploys the helicopters. Until spring 2019 our paramedic aircrew were employed by SWASFT and seconded to us, but we have since brought our crews 'in-house' and they are now employees of Devon Air Ambulance.

The Charity, together with the other Air Ambulance charities under the SWASFT umbrella, funds a specialist HEMS desk (helicopter emergency medical services) staffed by a team of six, based at the 999 control room. They monitor tasking and despatch the aircraft in order to optimise availability for the patients most in need.

Our patients are at the heart of everything we do.

Read our patient stories