Skip over main navigation
  • Log in
  • Basket: (0 items)
Devon Air Ambulance Trust
Missions 1,885
Missions 32,437
Thank the Crew Contact us Donate
Menu
  • What we do
    • Our operations
    • Take a 360 aircraft tour
    • About the charity
    • Meet the team
      • Trustees and Trading Company
      • Senior Leadership Team
      • Heads of Department
      • Aircrew & Flight Ops
      • Helicopter & Patient Services Support
      • Retail team
      • Office Staff
  • Who we help
    • Patient stories
    • Have you been assisted?
    • Vision, Mission & Values
  • Get involved
    • Work with us
    • Charity lottery
    • Fundraising
    • Request a collection box
    • Volunteer with us!
    • Wills and legacies
    • Book a talk
    • Businesses on Board
    • Schools
  • Donate
  • Shop
    • Visit our online shop
    • Shop locations map
    • Shop donations
    • Shop News
    • Shop with us on eBay
    • Raise funds while you shop
    • Update your Gift Aid details
    • Shop vacancies
  • Events
    • Devon Air Ambulance events
    • Fundraising Events in Devon
  • News
    • Latest news
    • Read our blog
    • Download Helipad
    • Sign up to eHelipad
    • Press Room
  • Admin
    • Log in
  • Basket: (0 items)
  • Vision, mission and values
  1. Who we help
  2. Vision, Mission & Values

Vision, mission and values

Our Vision

To end preventable death, disability or suffering from critical illness or injury.

Our Mission

Transforming time-critical care through prevention, treatment and recovery.

Our Values

Our values guide how we relate to each other, and inform the work we do and how we do it.

We take the initiative

Reflect: We make time to review our work to identify opportunities, risks, and process improvements.

Clarify: We ask supportive and enquiring questions to gain clarity and use research data to guide our decisions.

Act: We are agile, responsive, and considerate of others as we act on behalf of the team with the confidence to succeed.

We lead the way

Evolve: We set ambitious goals to grow, develop, modernize, and excel.

Contribute: We participate in creative problem solving to spark innovation and produce results.

Adapt: We recognise our strengths and challenges and welcome feedback to increase awareness, flexibility, and resilience.

We achieve our best together

Respect: We listen and ask questions to help champion and respectfully challenge ideas, opinions, and behaviours.

Engage: We connect with and include others to build trust, understanding and clear communication.

Compassion: We care about people and their progress and believe everyone has something unique to contribute.

A video about our Values will follow - visit again soon!

Read more about how we aim to deliver our vision, support our missions and demonstrate our values in our Strategic Plan. 


Proud of our independence

Devon Air Ambulance Trust is a registered charity. Our ambition is to:

To be at the leading edge of outstanding delivery, development & transformation of critical care.

The Charity is wholly independent, which means that through the Devon Air Ambulance Trading Company (DAATC) we have our own Air Operating Certificate (AOC). Effectively the service and Charity are able to make more operational decisions without the need for a third party, therefore we can liaise directly with the Civil Aviation Authority (CAA).

Your Air Ambulances

Devon’s two Air Ambulances are state-of-the-art Airbus Helicopters. They are both owned by the Charity, which has many advantages over leasing. In fact, we have realised savings of over £12,000 per month per aircraft since we bought them.

Our wholly owned subsidiary trading company holds the Air Operator's Certificate making the service truly independent, with full control over all operational and developmental improvements.

We work closely with the South Western Ambulance Service NHS Foundation Trust (SWASFT) which deploys the helicopters. Until spring 2019 our paramedic aircrew were employed by SWASFT and seconded to us, but we have since brought our crews 'in-house' and they are now employees of Devon Air Ambulance.

The Charity, together with the other Air Ambulance charities under the SWASFT umbrella, funds a specialist HEMS desk (helicopter emergency medical services) staffed by a team of six, based at the 999 control room. They monitor tasking and despatch the aircraft in order to optimise availability for the patients most in need.

Our patients are at the heart of everything we do.

Read our patient stories

Published: 26th March, 2018

Updated: 7th June, 2023

Author: Naomi Palmer

Share this page
  • Email
  • Facebook
  • Twitter

Tag cloud

Community training CPR & Defibrillator training local CPR training
Ways to help

Ways to help

There are all sorts of ways to help support your local Air Ambulance Charity. Read more

Published: 3rd April, 2019

Updated: 24th May, 2023

Author: Naomi Palmer

Get the latest from Devon Air Ambulance

Thanks for your interest in our supporters' newsletter. By submitting your details you consent to receive news and updates from Devon Air Ambulance. You can unsubscribe at any time.

Contact us

Devon Air Ambulance
5 Sandpiper Court
Harrington Lane
Exeter
EX4 8NS

[email protected] +44 (0)1392 466 666

  • Twitter
  • Facebook
  • YouTube
  • Linkedin
  • Instagram
  • Login
  • Logout
  • Manager
  • Sitemap
  • Privacy Statement
  • Cookie policy
  • Accessibility
  • Terms & Conditions
  • Complaints procedure
  • Supporter Promise

  



Devon Air Ambulance Trust is a charity registered in England and Wales (1077998) | Company No. 3855746
Manage Cookie Preferences