Driven by purpose

‘During my 10 years working at DAAT, I have many experiences that often provoke an emotional memory, these can either be either happy or sad reflections. For me they are more significant if they coincide with a family event or on special occasions. My family are an important part of my coping mechanisms, none more so than my two daughters.

‘This role demands a lot, both technically and emotionally. You need to work seamlessly as part of a team but also be confident operating independently. Situations evolve quickly, so adaptability and clear communication are essential. Just as important is knowing your own limits and being honest about them.

‘For me, joining Devon Air Ambulance felt like a natural progression. My twin brother Paul had worked here before me and played a key role in setting up the Steve Ford airbase in North Devon. I’m proud to follow in his footsteps, and we’re both proud to be part of this service.

One of the most important lessons I’ve learned is to keep an open mind. The information we receive on our way to a job doesn’t always match the reality at the scene. Having a rough plan helps, but flexibility is vital.

‘What makes this team exceptional is the shared commitment to improving patient care. Everyone brings something different, and there’s always something to learn from your colleagues. That constant exchange of knowledge and experience helps us all grow.

‘I feel incredibly privileged to do this work. It’s only possible because of the support we receive -from the public, from volunteers, and from the teams working hard behind the scenes, and of course, the supporters who make all this possible.