Before donated items are added to our shops, they have already been through some rigorous decision-making processes by the donor: perhaps a donation was a once-cherished item that is now too small, or a fancy frock that feels too familiar.
Deciding what stays and what goes can be tough, but ultimately pre-loved items deserve to find their way to a good home.
Here’s what happens to the donations we receive at Devon Air Ambulance.
How do we choose items that are suitable for resale?
If you’ve ever taken a peep into the back of a charity shop you’ll probably have noticed heaps of bags stuffed with anything from t-shirts to musical instruments, and handbags to gladrags.
Hardworking volunteers power through this new stock to divide them into items for our bricks and mortar shops and those suitable for eBay. How we select garments for online sale is determined by whether they are a silver or gold ticket item.
Items for our donor shop
If any donated items don’t meet our criteria for resale, they can still raise essential funds for us through recycling. We have charity shops across Devon and our staff are trained to identify what’s fit for selling and where it might sell best.
There are some rules about what we can and can’t accept however. For example, if the care label has been cut out, even if the item is otherwise in good condition, unfortunately Government regulations mean we can’t sell it on. In this case we will sell the item as textile to be recycled.
All other donations will be sorted into type: clothing, bric-a-brac, etc. and organised for sale either within the donor shop, or at one of our specialist shops or for eBay. We have a great many vintage treasures online that make wonderful discoveries for lovers of quality and quirk.
Items that can immediately be recycled
It’s not possible to sell on every donation we receive, but in this situation, we can still raise funds for the charity. We recycle textiles, shoes, books, media, bric-a-brac and other accessories and sell them on by the kilo to retail sector-specific recycling organisations.
What happens to stock that isn't sold?
Our donors choose to give Devon Air Ambulance their donations in the hopes of raising money for the charity, therefore we want to give their donations every possible chance of becoming someone else’s perfect purchase. Here’s the process an item goes through:
- Our donor shop receives the item
- The item is checked for quality
- The brand is checked against our price guide to ensure the item is fairly and consistently priced.
- The appropriate items are sent to our eBay shop or an appropriate shop where they are steamed and prepared
- Items that are gift aided have a number attached to the tag
What happens to items sold to the recycling company?
If an item doesn’t sell in our Exmouth shop, where everything is priced at below £5, then it will go to our recycling company, which will pay us by the kilo for unsold garments. The recycling company will take unsold stock by the container-load abroad to countries where there is a market for them. These are typically markets in the global south.
We need your donations
We work hard to extend the life of a pre-loved item as far as possible and not only do we care about raising funds for the charity in doing so, but we also want to minimise the environmental impact of donated goods. Charity shops play a huge part in keeping items out of landfill and increasing the chances of finding a buyer for them instead.
Sales of preloved items are a significant source of income for the charity. But we would not be able to have such success with our sales without the support of our incredible volunteers and team who work hard to extend the lifespan of each item.
Find your next favourite, preloved item in one of our high street shops or online today. Don’t forget to tag us in your social posts #FoundAtDaat!
