We can go through a range of emotions when a loved one passes away and it can take time to adjust to that change. There is no right or wrong way to feel during this time and grief affects everyone in different ways.

Loss can have a significant impact on you and those close to you, which is why we offer the Grief Chat service.

The service is completely free and available Monday to Friday, 9am to 9pm and you can email outside of those hours.

The pop-up chat at the bottom of the page will link you to a trained bereavement counsellor.

Patient and family support

Our Patient and Family Support Clinicians, Adrian, Kate and Paul, offer support to our patients and their families following an incident, whatever the outcome of the incident. They answer questions about the prehospital care we delivered and can provide details of other agencies that can lend support. 

Visit our Patient and Family Support page

Other support services

Cruse Bereavement Care - 0808 8081677
CRUSE Bereavement helps people through one of the most painful times in life – with bereavement support, information and campaigning 

The Good Grief Trust - 0800 2600 400
The Good Grief Trust brings bereavement services together, to ensure that everyone receives the tailored support they need to move forward with their lives.

Winston's Wish - 08452 030405
Winston's Wish is the leading childhood bereavement charity in the UK, offering practical support and guidance to bereaved children and their families.

Child Bereavement UK - 0800 02 888 40
Child Bereavement UK helps young people, parents, and families to rebuild their lives when a child grieves or when a child dies.