Telephone upgrade campaign

After an extremely successful telephone campaign in 2021, we thought we would repeat it again this year! Last year, over a 12-month period, this campaign bought in an additional £41k income for the charity.

As from Wednesday 15th June, some of our members who have one membership, will be given the opportunity to take out an additional chance. As in 2021, we are again working with a company called Unity4, who have years of experience working on telephone campaigns. There is nothing you need to do apart from saying "yes" to a new number and we will do all the rest for you.

A welcome letter will be sent out to you within 14 days of signing up and you will be entered into the draw once your first payment has been received.

The number that is being used is 01392 574 550 but any queries or questions, please contact our Lottery Team on 01392 469886 or email us at [email protected]

Good luck and thank you for your continued support,

Tracy - Corporate Engagement and Lottery Manager


Thank you

Our in-house weekly lottery maintains its success as a regular income stream for the charity due to the commitment and continued support of our members.

Our fundraising income has been severely affected as many events are cancelled or postponed. Our fundraising team has had to adapt the way in which we work and devise innovative ideas to rally new and continued support to generate income.

As our second biggest income stream, raising over £2 million in 2020 with 76p in ever £1 raised going straight back into the service, the lottery is essential to the charity, but it would not be possible without the support of its invaluable members.

Many of the shops across the county closed during the lockdown periods and this is where many members pay their membership. Our lottery canvassers, who usually worked across the county, signing up on average 150 new members a week, were also unable to work during these times, so the lottery team set about to ensure there wasn’t a decline in active members.

We are looking forward to our team of canvassers being back out and about meeting the public when it is once more safe to do so. So when you do see them please go and talk to them about our weekly lottery and our life-saving charity. For their whereabouts, keep an eye on our social media channels for updates.

Our lottery team has worked hard to adapt the way in which the lottery is operated to ensure the weekly draw continues, as well as establishing other ways for members to pay their membership, whilst also generating new members via the website, email and phone.

We are extremely grateful for the support of all of our lottery members, especially those winners who generously donate back their winnings week on week to the charity.

Fundraising Manager Tracy Owen said:

We’re so grateful for the amazing support we’ve been receiving during this tough time. Our lottery team has worked incredibly hard, contacting all of our members to ensure they know how they can pay their membership if their usual way of paying isn’t available and the response we’ve had from our members has been heart-warming. One winner called to say that we needed the money more than she did and so kindly donated it back to us.

But with the cancellation of many community events that typically raise funds for us, we need your support more than ever.

Our service continues to operate, with our critical care team responding across the county to save lives. Our team has worked tirelessly to find solutions needed to enable us to resume air operations, whilst continuing to operate our Critical Care Cars 19 hours a day. Our cars are crewed by specialist critical care paramedics, who offer an essential service otherwise not available until a patient reaches hospital.

Our weekly lottery is a really easy way for you to support us with 76p from every £1 entry being donated to the charity and at the same time giving you the chance to win a cash prize every week. Please, join our lottery. Simply download a form or phone 01392 469886.

If you need to pay your membership, please phone 01392 469886 or email [email protected].

Thank you to all our lottery members whose support is invaluable to the Charity. 

Please note that due to the current pandemic until further notice and our head office staff are working remotely, however our shops are now open so we welcome new members to sign up. If you have any lottery queries please contact the lottery team via 01392 469886 or email [email protected]

Sign up to become a member online