It's all about team work and partnership! This is as true for the crews on the helicopters as much as the small team working behind the scene at the Charity's office in Exeter, or its network of charity shops across the county. We particularly value the excellent working relationships we have with our operators and with the ambulance service.
Our pilots are highly experienced, usually with a military or service background. They are employed by our operators Devon and Cornwall Police. These posts are fully funded by the Charity.
Our paramedics are employed by the South Western Ambulance Service NHS Foundation Trust and seconded to the Air Ambulance. These secondments are currently funded by the Ambulance Service with a small subsidy from the Charity to secure their contribution seven days a week.
They undergo extensive training on navigation and safety skills prior to becoming aircrew, with regular refresher courses as well as continuing professional and clinical development. This training is supported by the Charity.
HEMS Desk Team
Although they don't fly on the helicopter an essential part of the team are our HEMS desk operators. Based at the South Western Ambulance Service 999 control room but funded by the region's air ambulance charities, they are responsible for deciding where and when the helicopter is deployed.